Privacy Policy

Last Updated: 9.2025

Outcome Engine AI, LLC (“Company,” “we,” “our,” “us”) operates OutcomeEngineAI.com (the “Website”) and provides AI-powered interactive engines and related services (the “Services”).

We value your privacy. This Privacy Policy explains how we collect, use, share, and safeguard your personal data. By using our Website or Services, you consent to the practices outlined below.

1. Information We Collect

We may collect the following types of information:

1. Personal Identifiers: Name, email address, postal address, phone number, professional role, company.

2. Account & Billing Information: Login credentials, subscription details, payment data (handled securely via third-party processors — we do not store full payment card numbers).

3. Business Data: Information you provide for use in our AI engines or engaging with our consulting outputs.

4. Communication Data: SMS, email, or chat interactions (with proper consent).

5. Technical Data: IP address, device type, browser, cookies, usage data, and analytics.

2. How We Use Information

We use collected information to:

• Provide, customize, and improve our Services.

• Enable AI-driven business process recommendations.

• Manage accounts, billing, and customer support.

• Communicate updates, offers, or compliance notices (with your consent where required).

• Maintain compliance with messaging regulations (TCPA, A2P carrier requirements, GDPR, etc.).

• Detect security incidents and prevent fraud, abuse, and misuse.

3. Messaging & A2P Compliance

If you choose to receive SMS or other communications from us:

• You must explicitly opt-in before receiving subscription texts or service alerts.

• Each message will include a clear opt-out mechanism (e.g., replying “STOP” to SMS).

• We honor opt-out requests promptly and maintain do-not-contact lists.

• We will not sell or rent your contact information to third parties for their marketing.

• All communications comply with TCPA, CTIA guidelines, carrier rules, GDPR consent standards, and CASL.

4. Legal Basis for Processing (GDPR & Global)

We process information based on:

• Consent (e.g., when signing up for SMS).

• Contract (to provide Services you subscribe to).

• Legitimate Interests (improving AI tools, security, analytics).

• Legal Obligations (tax, fraud prevention, regulatory compliance).

5. Sharing of Information

We may share your information with:

• Service Providers: Trusted vendors (payment processors, hosting, cloud providers, messaging gateways).

• Business Transfers: In case of a merger, acquisition, or asset sale.

• Legal Compliance: To comply with law, court order, or government request.

We do not sell, rent, or trade your personal data.

6. Data Retention

• We retain data only as long as necessary for business, legal, and compliance purposes.

• SMS opt-in/opt-out records may be retained longer to prove regulatory compliance.

• Anonymized or aggregated data may be stored indefinitely.

7. Data Security

We implement reasonable organizational, technical, and administrative safeguards to protect personal data. However, no system is completely secure, and we cannot guarantee absolute protection against unauthorized access.

8. Intellectual Property & Data Rights

• All AI engines, methodologies, code, and related intellectual property remain the sole property of Outcome Engine AI and are protected under copyright, trade secret, and contract law.

• You retain ownership of your business data and any content you provide us but grant us a limited license to process it solely for delivering Services.

• We do not claim rights over your proprietary business information.

9. Your Privacy Rights

Depending on your location, you may have specific rights:

• GDPR (EEA/UK users): Access, rectify, erase, restrict, data portability, and objection.

• CCPA/CPRA (California residents): Right to know, delete, correct, and opt-out of data sales.

• Other Locations: We will honor applicable rights under local data protection laws.

Requests can be made at: [email protected].

10. Cookies & Tracking Technologies

We use cookies, pixels, and tracking tools for functionality, analytics, personalization, and advertising. You can adjust preferences via browser settings or cookie consent tools.

11. Children’s Privacy

Our Services are intended for business users and are not directed to children under 18. We do not knowingly collect data from minors.

12. International Data Transfers

If you access our Services outside the United States, your data may be transferred to, processed, and stored in the U.S. or other jurisdictions. We implement safeguards (e.g., Standard Contractual Clauses) as legally required.

13. Liability Disclaimer

• We are not responsible for unauthorized access that is beyond our reasonable control (e.g., hacking, third-party breaches).

• Messaging consent and compliance responsibilities ultimately rest with the sending party (your organization).

• Use of our Services is at your sole risk.

14. Policy Updates

We may update this Privacy Policy to reflect legal, technical, or operational changes. Any updates will be posted on this page with a revised “Last Updated” date.

15. Contact Us

For questions or to exercise privacy rights, please contact:

Outcome Engine AI, LLC

Contact Us